Privacy Policy for Southern Hospitality Property Management

Last Updated: September 2026

Business Name: Southern Hospitality Property Management LLC
Location: Tennessee

1. Introduction

Southern Hospitality Property Management LLC (“Southern Hospitality,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website, make a booking, ask about our property management services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and mailing address
  • Payment information (processed by secure third-party payment providers)
  • Government-issued ID (if required to verify a booking)

Booking Information

  • Check-in and check-out dates
  • Number of guests and pets
  • Special requests and messages sent to our team

Property Owner Information

  • Property address and details
  • Information you provide when requesting a revenue analysis or consultation

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and how you use our website
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Process reservations, payments and security deposits
  • Send booking confirmations, check-in instructions and updates
  • Provide guest and owner support
  • Respond to inquiries and property management requests
  • Send marketing emails or messages, only where permitted, with an option to opt out
  • Improve our website, properties and services
  • Comply with legal, tax and regulatory obligations
  • Prevent fraud, unauthorized activity and misuse of our properties

4. Payment Processing

Payments are processed through secure third-party payment processors. We do not store full credit card numbers on our servers.

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Payment processors
  • Property management and booking software providers
  • Booking platforms you reserve through (such as Airbnb or Vrbo)
  • Service providers who help operate our properties, such as cleaning, maintenance and guest support, only as needed
  • Property owners, limited to the details needed to manage a reservation
  • Legal authorities, when required by law or to protect our rights, property or safety

6. Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve your experience. We may use third-party analytics tools for this purpose. You can disable cookies in your browser settings, but some parts of the website may not work as intended.

7. Text Messages & Communications

If you give us your phone number, we may contact you by call or text about your reservation or inquiry. Message and data rates may apply. You can opt out of marketing messages at any time by replying STOP or contacting us.

8. Data Retention

We keep personal information only as long as needed to provide our services, meet legal and tax requirements, resolve disputes and enforce our agreements.

9. Data Security

We use reasonable administrative, technical and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications

To make a request, contact us using the details below. We may need to verify your identity before responding.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Our website may contain links to third-party websites, such as local attractions and restaurants. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please contact:

Southern Hospitality Property Management LLC
Phone: +1 931-224-9070
Email: hello@southernhospitality.com

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