Terms & Conditions for Southern Hospitality Vacation Rentals

Last Updated: September 2026

Business Name: Southern Hospitality Property Management LLC
Location: Tennessee

These Terms & Conditions apply to all reservations made for vacation rental properties managed by Southern Hospitality Property Management LLC (“Southern Hospitality,” “we,” “us,” or “our”). By making a reservation, you (“Guest”) agree to these terms.

1. Booking & Payment

  • The person making the reservation must be at least the minimum age stated in the property listing and must be staying at the property.
  • A valid government-issued photo ID may be required before your reservation is confirmed.
  • Full or partial payment may be required to confirm a reservation. Payment schedules are shown at the time of booking.
  • Rates, fees and taxes are subject to change until your booking is confirmed.
  • Reservations made through a third-party platform (such as Airbnb or Vrbo) are also subject to that platform’s terms and policies.

2. Cancellation Policy

Cancellation terms vary by property and are shown at the time of booking and in your reservation confirmation. Refund eligibility depends on the cancellation window stated in your reservation agreement. We recommend purchasing travel insurance to protect your trip.

3. Check-In / Check-Out

  • Check-in and check-out times are listed on each property page and in your booking confirmation.
  • Access instructions and door codes are sent before arrival.
  • Early check-in or late check-out may be available on request, depends on availability, and may involve an additional charge.
  • Guests who leave after the stated check-out time without approval may be charged a late departure fee.

4. Occupancy Limits

Guests may not exceed the maximum occupancy listed for the property, including overnight and daytime visitors. Exceeding the occupancy limit may result in immediate termination of the stay without a refund.

5. Guest Responsibilities

Guests agree to:

  • Treat the property, furnishings and amenities with care and leave the home in good condition
  • Follow all house rules provided for the property
  • Follow all local laws, ordinances and HOA or community rules
  • Respect neighbors and observe quiet hours
  • Supervise children at all times
  • Use hot tubs, pools, saunas, docks, fire pits, grills and waterfront areas at their own risk and follow any posted safety instructions
  • Report any damage, maintenance issue or safety concern to our team promptly

6. Prohibited Activities

  • No parties or events unless approved in writing in advance
  • No smoking or vaping inside the property
  • No illegal activity of any kind
  • No subleasing or transferring your reservation
  • No pets unless the property is listed as pet-friendly and the pet has been approved in advance (pet fees may apply)

Violating these rules may result in termination of the stay without a refund and may lead to additional charges.

7. Security Deposit & Additional Charges

A security deposit or damage protection fee may be required. It may be used to cover damage, missing items, excessive cleaning, unauthorized guests or pets, or violations of house rules.

8. Damage & Liability

Guests are responsible for any damage to the property caused during their stay by themselves or their visitors.

To the fullest extent permitted by law, Southern Hospitality and the property owners are not responsible for:

  • Personal injury or illness
  • Loss, theft or damage to personal belongings or vehicles
  • Accidents occurring on the property
  • Temporary interruptions to utilities, Wi-Fi, appliances or amenities

Guests use the property and its amenities at their own risk.

9. Force Majeure

We are not liable for cancellations or interruptions caused by events beyond our reasonable control. These include severe weather, natural disasters, government actions, utility or power outages, and public health emergencies.

10. Privacy

Personal information collected during booking is handled according to our Privacy Policy.

11. Governing Law

These Terms shall be governed by the laws of the State of Tennessee.

12. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time of your booking will apply to your reservation.

13. Agreement

By completing a reservation, guests acknowledge that they have read, understood and agreed to these Terms & Conditions.

Questions About These Terms?

Southern Hospitality Property Management LLC
Phone: +1 931-224-9070
Email: hello@southernhospitality.com

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